How can you nurture a company culture that promotes behaviours consistent with organisational objectives?
Corporate culture encourages behaviours that support or impede the achievement of organisational objectives. The challenge is to understand how to nurture a culture that promotes behaviours consistent with organisational objectives. The ACCA culture governance tool seeks to support organisations with their culture goals.
ACCA developed this tool on the basis of research conducted since 2012 under a global initiative called Culture and channelling corporate behaviour. ACCA held a series of roundtables in London, New York, Dubai and Bengaluru alongside a survey of ACCA’s global membership, which drew close to 2,000 responses.
The ACCA culture governance tool helps organisations review culture and determine the course of change.
There was an overarching agreement that corporate culture is decisive in determining whether an organisation will do the right thing. Furthermore, culture is often driven from the top – corporate leadership has the responsibility for ensuring that an organisation lives and breathes its organisational values.
The research findings also highlight the importance of interaction within the organisation. Everyone, including senior leadership, experiences peer pressure, formal and informal norms and mirroring of behaviour. The tool captures both aspects of culture.
Using the tool
This tool helps you design your own organisation’s culture change, based on what you set out to do. It can help you to understand alignment between organisational objectives and corporate culture and:
identify where significant inconsistencies exist between culture and organisational goals and plan actions
help you to review periodically the alignment between culture and organisational goals to promote behaviours that support organisational goals.
Furthermore, the tool can be used when organisations are going through rapid changes such as fast growth, ownership and capital structure change, or developing a succession plan. It can give a structure for narratives on culture when communicating internally and externally or speaking with interested stakeholders such as investors.